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Old 02-22-2008, 04:05 PM
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Ipod Help!

Hey guys. My dad got my mom a 4mb Ipod nano 3th generation for christmas. He has just now wanted to start using it. So I installed the current version of itunes and quicktime. Started up itunes and it wanted to update, from 1.0 to 1.1 for the Ipod itself. It was a 56mb download and set it to install when it was done. Went for a shower came back and the Ipod was not responding and there was no message like "installation complete or installation failed etc". The Ipod does not show up in iTunes anymore neither "my computer". I tried some trouble shooting tips from apple like holding the play button and menu at the same time. Which was supposed to reset it but nothing. This was all they really had for help with this problem. Besides opening up "my computer" and clicking reformat(if the other step didn't work), problem is its not showing up. They said if it didn't work to contact your local apple store, problem is we don't have an apple store here. I don't want to have to send it in. Now obviously during the install of the update something went wrong. I would like to get it back to v1.0 or 1.1 and working, any ideas?
Here is a pic of what it currently looks like.
HELP!
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Old 02-22-2008, 04:13 PM
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There should be a button combo that will reset it to factory settings. Not sure what it is on those, though.
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Old 02-22-2008, 04:25 PM
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i believe hold down the center button then hit the power, and keep holding the middle to bring it to restore mode WHILE ITS TURNED OFF!!!, thats how it is with my ipod touch, but i dont know about other ipods
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Old 02-22-2008, 04:32 PM
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Fixed! I was pressing and holding the play and menu buttons. Your supposed to hold the menu and select button.
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Old 02-22-2008, 04:32 PM
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Hmm...didn't know there was a 3th gen iPod....maybe that's why it doesn't work!

Really though, just hold down the center and play buttons at the same time while it's off and it should reset itself...


edit: beat me to it
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Old 02-22-2008, 04:33 PM
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wait its still not showing up in itunes
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Old 02-22-2008, 04:35 PM
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not in my computer either. and now its just a black screen and nothing works? trying reset procedure again
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Old 02-22-2008, 04:41 PM
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did microsoft make this version?
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Old 02-22-2008, 04:48 PM
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nah its apple, but it is officially fixed. thx 4 your help every1!
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Old 02-22-2008, 04:53 PM
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