Summed up from
ZDNet with my added commentary:
1. Advertising - you've seen the first (odd) commercial, there are many to come. A different take on the Microsoft world, focusing on more than just Windows, but on the connected life (something MS has been pushing for years).
2. Personal Assistance - Microsoft will put "gurus" (see: geniuses) in Best Buys and other computer retailers to explain how people can use the Microsoft world to create this connected life.
3. Technical Assistance - Easier and more friendly tech assistance online. Check out windows.com to see their approach. Again, the connected world comes into play. Everything is about sharing, connecting, making things easier.
4. Specialized PCs - after the Vista launch debacle, which took Vista problems, added them to a huge lack of 3rd party drivers, and alienated customers, Microsoft decided to create what is likely going to be an "optimum" style setup, possibly branded jointly or by sticker, where a perfect user experience could be expected. Lots of unknowns here.
Side Note: Ray Ozzie will head up a new "Startup Labs" group with an emphasis on consumer products.
I think it's a good way to go, emphasizing the connected life, instead of just pushing Vista or hitting against Apple, which would be swimming against the tide anyway. By showing the different platforms of Windows and how they can all work together, Microsoft can show consumers why they should buy their products.
For a long time, Microsoft has had a lot of good products that COULD work together, if you took the time to put it together - from Home Server to HTPC to Mobile to Laptop, from home theater to online picture/video sharing, blogging, etc. More advanced users could link up their entire homes with various pieces of software and hardware. But none of it was obvious, or easy, or published, unless you went to look for it.
Comments welcome. Can it work? Will it work? Will the next commercial make sense?