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Old 06-29-2008, 11:06 PM
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Killing hp printer
I have a deskjet f380 printer that prints real shitty because the print heads need aligning.

So I download the software/print drivers, after about a half hour of doing nothing the damn installer says theres some old print drivers that it needs to remove first then just hangs.

Before I toss this whole piece of shit out the window, is there some sort of driver cleaner for hp software I can use (free) ?
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Old 06-29-2008, 11:24 PM
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Driver Cleaner Professional download from Guru3D.com

Next time download the corporate drivers...
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Old 06-29-2008, 11:27 PM
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Hmm Odd... Doesnt look like they have them for that exact model... Anyways use this:

HP Print and Scan Drivers: USB Support *HP Deskjet F380 All-in-One


Also using new HP ink cartridges and HP paper will reduce the risk of having issues with your printers... NEVER use refurbished or off brand ink.
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...and I like killing zombies

and Cap'n Crunch. you put those two together and you've got one LETHAL-ASS good time combo
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Old 06-29-2008, 11:40 PM
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Yeah thats one of the utilities from hp I have used, nothing would actually remove the so-called old drivers that were on my system.

The paper and ink are fine, Im using the rcommended hp brand bullshat ink they sucker you into buying, its pretty normal I always allign the printheads, but after rebuilding my pc i just went to install the print software like i always do now im getting these errors
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Old 06-30-2008, 01:10 AM
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A) The HP Brand Ink isn't bullshit... Other brands of ink cartridges are simply not of the same quality and can cause issues such as:
  1. Excessive Bleeding
  2. Cause the Service Station to fill and overflow quickly
  3. Cause issues with the heads
  4. Can leak and damage the paper jam sensor on some models
  5. etc

B) I recommend HP Paper as well because:
  1. The paper seams to be of higher quality
  2. Other paper tends to cause the rollers to dry out quicker
  3. Other paper tends to leave behind significant amounts of paper fiber which can cause many issues
  4. Other paper tends to cause more paper jams
  5. etc

Note 1: A & B are simply my observations after over 12 years of working with and around probably more than 100 different HP Printer models...

Note 2: I still have the same HP Printer as I did about 10 years ago, until about 6 months ago I had only used HP Ink & Paper...

Well, the ink for this printer has been discontinued... I knew the risks involved in using non-HP ink, but I had no choice but to use another brand of ink for the printer... I have been having serious issues with it sense & have had to rebuild it twice in the last 4 months...



Anyways, Back to your issue...
  • Did your OS change?
  • Did you try using the driver cleaner?
  • Have you tried unplugging the printer, uninstalling all HP software/drivers, and restart, then plug the printer back in?
  • Are you using any of HP's Photo________ software?
  • Does the printer have an OSD that you can use to clean/align the print heads?
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Quote:
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...and I like killing zombies

and Cap'n Crunch. you put those two together and you've got one LETHAL-ASS good time combo
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Old 06-30-2008, 07:24 AM
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Lol Teck do you work for HP? Because I do, I see the things being made and im not half as passionate about them!
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Old 06-30-2008, 12:29 PM
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Lol Teck do you work for HP? Because I do, I see the things being made and im not half as passionate about them!
Well... I've simply worked with HP products for so long and have had the opportunity to extensively compare them with other brands... They are the best overall products...

I have to admit though the zv5000 and zv7000 series of laptops where the shittyist products ever put on the market by anyone... But that was what... 3-4 Years ago? After those product lines were replaced things started to look up & support has really improved with the call centers in the United States...

Hehe, you know.. Things only improved after Carly was replace... Anywho... What is it you do for HP?
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Quote:
Originally Posted by VincentVega
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...and I like killing zombies

and Cap'n Crunch. you put those two together and you've got one LETHAL-ASS good time combo
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Old 06-30-2008, 02:01 PM
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no i am TRYING to install hp's software... the drivers along with the suite that manages utilities like print head allignment.

I didnt change OS, i just built a totally new pc and reformatted, Im trying to install it on xp. But i cant figure out for the life of me why the installation program, after a few minutes just freezes, it pretends like its doing something, but it isnt, Ive left it on for hours and it doesnt do anything past when it says its checking for drivers currently on my pc.

one at very top is the one im attempting to install
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Old 06-30-2008, 02:23 PM
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Quote:
Originally Posted by Fish111 View Post
no i am TRYING to install hp's software... the drivers along with the suite that manages utilities like print head allignment.

I didnt change OS, i just built a totally new pc and reformatted, Im trying to install it on xp. But i cant figure out for the life of me why the installation program, after a few minutes just freezes, it pretends like its doing something, but it isnt, Ive left it on for hours and it doesnt do anything past when it says its checking for drivers currently on my pc.

one at very top is the one im attempting to install
Yeah dont use the one on the very top... HP's PhotoSmart software is going to give you more trouble than its worth...

Use the second one from the top... There should be a setting somewhere in there to align/clean the heads even with out the photosmart software installed...
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Quote:
Originally Posted by VincentVega
Teck will be working on God's forum
Quote:
Originally Posted by DanFortH View Post
...and I like killing zombies

and Cap'n Crunch. you put those two together and you've got one LETHAL-ASS good time combo
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Old 06-30-2008, 02:30 PM
Fish111's Avatar
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Hmmmm, well Ill search a bit, but I didnt see anything that jumped out at me in printer control panel, I was using the regular drivers prior to trying to install their bloatware
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